A tool for mapping desirable and required competences for a team or project is referred to a competency or skills matrix. It is a grid that displays the team's available and required skills. As a result, it is an essential tool for any HR professional, team or company leader, project manager, or other individual in charge of staff development.What are the benefits? Download your free Microsoft Excel Skills Matrix now
The skills matrix is incredibly simple to setup and use. When shared with your team, you create a 'shared ownership' for team development - an attribute of nearly all successfull teams and organisations.
The skills matrix is a simple grid that shows:
- Team Members (down the left)
- Skills / Competencies (along the top)
- Rating (for each team member, against each skill)
Advanced skills matrices like this one available at excelskillsmatrix.com also enable you to set target/future ratings, which is a great way of setting and committing to team development over time.
Creating a clear framework of development for your employees is key to becoming a high performing team manager. Investing in the people within your charge is one of the greatest signs of respect a manager can have towards their team members. Here are just a handful of benefits you can expect to see:
Customers immediately gain from prompt, more precise responses to their requests and preferences. Customers tell others that you are a capable, simple-to-do company with the proper outcomes. Additionally, customers are considerably more likely to come back and do business with you again. The customer should be mainly unaware that a skills matrix even exists. However, the client will gain from the higher levels of expertise of your team and their capacity to answer questions quickly and on the spot (avoiding the "I'll call you back" scenario). Simply told, there are countless advantages; some of which include:
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We've made a brief movie to demonstrate how it functions for you. Simply complete your team with the necessary skills, and then rate each team member according to their current proficiency level.
"Talent wins games, but teamwork and intelligence win championships." - Michael Jordan